Camille Fontaine
UX Designer · Atlanta, GA · camille.fontaine@example.com · portfolio: camillefontaine.design · linkedin.com/in/camillefontaine
Summary
UX designer with 6 years shipping measurable product outcomes in B2B and fintech: research-driven flows, design systems, and accessibility. Lifted onboarding completion from 47% to 74% and built the design system 4 squads ship on. Strong discovery practice (60+ moderated sessions run), Figma at component-architecture depth, and a working fluency with frontend constraints that engineers notice.
Professional Experience
Senior UX Designer · Loam Financial
May 2023 – Present
- Lifted onboarding completion from 47% to 74% by redesigning the account-opening flow from 12 moderated usability sessions — cutting time-to-first-deposit from 3 days to same-day for 40K new users/yr.
- Built and governed the Figma design system (120 components, tokens synced to code) adopted by 4 product squads, cutting design-to-dev handoff time 50% and UI inconsistency bugs 60%.
- Cut support contacts on the transfers flow 35% by leading a diary study (14 participants, 3 weeks) that surfaced the mental-model mismatch two previous redesigns had missed.
- Brought the product to WCAG 2.1 AA — from 60 audit violations to zero — partnering with engineering on focus management, contrast tokens, and screen-reader flows ahead of a bank-partner audit.
- Raised feature-adoption of the new budgeting tool to 3x forecast by running 2 rounds of prototype testing that killed the tab-based concept before a sprint was spent building it.
UX Designer · Herald & Vine (agency)
Jun 2019 – Apr 2023
- Designed 20+ client products (SaaS dashboards, e-commerce, healthcare portals) from discovery through developer handoff, with 90% of projects renewing or extending.
- Ran 50+ moderated usability sessions and 8 field studies across engagements; wrote the agency’s research-ops playbook (recruiting, consent, synthesis) used by 6 designers.
- Redesigned a hospital scheduling portal that cut appointment-booking abandonment 28%, the case study that won the agency its largest healthcare account.
Projects
Community: a11y-annotations
- Published a free Figma accessibility-annotation kit (focus order, ARIA notes, contrast checks) with 15K+ community downloads; maintained through 3 Figma platform updates.
Technical Skills
- Research & strategy: moderated usability testing, discovery interviews & field studies, diary studies, journey mapping & service blueprints, A/B test design (with PM/data), synthesis & insight communication
- Design & delivery: Figma (components, variables, prototyping), design systems & tokens, accessibility (WCAG 2.1 AA), interaction & visual design, developer handoff (HTML/CSS literacy), workshop facilitation
Certifications & Education
- B.F.A. Graphic Design, Savannah College of Art and Design — May 2019
- Nielsen Norman Group UX Certification — Mar 2021