Priya Raman
AI Engineer · Austin, TX · priya.raman@example.com · linkedin.com/in/priyaraman
Summary
AI engineer with 4 years shipping LLM applications and ML systems to production. Built RAG pipelines, eval suites, and model-serving infrastructure handling 40K+ daily queries. Strong Python and PyTorch; experienced with AWS (SageMaker, Bedrock) and vector databases (pgvector, Pinecone).
Professional Experience
AI Engineer · Corvid Labs
Mar 2024 – Present
- Cut support ticket volume 31% by shipping a RAG assistant answering 40K customer queries/day at 92% answer accuracy, built on retrieval evals and prompt regression CI.
- Reduced LLM spend 44% ($21K/month) by routing simple queries to a fine-tuned small model and caching embeddings, with no measured quality loss on the eval suite.
- Took hallucination incidents from weekly to near-zero by building a 600-case golden-answer eval suite that gates every prompt and retrieval change before deploy.
- Cut answer latency from 6.1s to 1.9s p95 by streaming responses, precomputing chunk embeddings, and tuning hybrid (BM25 + vector) retrieval.
Machine Learning Engineer · Hollis Health
Jun 2022 – Feb 2024
- Saved clinicians ~9 hours/week per clinic by deploying a clinical-note summarization service (fine-tuned T5, later GPT-4 with structured output validation).
- Raised no-show prediction precision from 61% to 78% by rebuilding feature pipelines and moving from logistic regression to gradient-boosted trees with SHAP review.
- Cut model deployment time from days to under an hour by containerizing training and serving (Docker, SageMaker endpoints) with CI/CD.
Projects
Open-source: rag-eval-kit
- Built and maintain a 900-star retrieval-evaluation toolkit (faithfulness, context precision/recall metrics) used in production by 3 companies.
Technical Skills
- AI/ML: LLMs (GPT-4, Claude, Llama), RAG, fine-tuning (LoRA), prompt engineering, LLM evals, PyTorch
- Infrastructure: Python, AWS (SageMaker, Bedrock, Lambda), vector databases (pgvector, Pinecone), Docker, CI/CD
Certifications & Education
- B.S. Computer Science, University of Texas at Austin — May 2022
- AWS Certified Machine Learning – Specialty — Jan 2024